service – Voice of Muscatine

MPW Customer Survey Shows Satisfaction Gains; Mobile Service Research Continues

Thursday, October 2 by Connor Kenney

On Tuesday evening, the Muscatine Power and Water (MPW) Board of Trustees reviewed results from the June 2025 customer satisfaction survey and discussed ongoing research into offering mobile plan services. The survey, conducted by Beyond Feedback, followed the 2023 survey to measure residential customer satisfaction... Read More.

Muscatine Fire Department Honors Three Retiring Heroes After Decades of Service

Monday, September 29 by Tami Seitz

The Muscatine Fire Department (MFD) will celebrate the retirement of three longtime members on Tuesday, Sept. 30, marking the end of more than 70 years of combined service. Battalion Chiefs Joe Timmsen and Ted Hillard are both retiring after decades of leadership and dedication to... Read More.

Bags of Blessings named 2025 Tom Hendricks Community Service Award recipients

Friday, March 14 by Submitted

The Community Foundation of Greater Muscatine have announced that local program Bags of Blessings has received the 2025 Tom Hendricks Community Service Award for their incredible work in addressing children's food insecurity.As part of the award, the Read More.

Muscatine Fire answers 5,513 calls for service in 2024

Thursday, February 6 by Kassidy Watson-Perry

The Muscatine Fire Department saw a drop in the calls for service according to the annual report from the department released earlier this week. MFD responded to 5,513 calls for service during 2024, or about 15.1 calls per day, with December the busiest month with... Read More.

Public service, involvement highlight Muscatine Police year

Thursday, February 6 by Kassidy Watson-Perry

The Muscatine Police Department responded to 24,254 calls for service in 2024, the highest number of calls over the past five years. Despite the increased number of calls, the MPD Patrol Division still made time to interact with the public through Park & Walks... Read More.

Stories tagged with: service

MPW Customer Survey Shows Satisfaction Gains; Mobile Service Research Continues

Muscatine Fire Department Honors Three Retiring Heroes After Decades of Service

Bags of Blessings named 2025 Tom Hendricks Community Service Award recipients

Muscatine Fire answers 5,513 calls for service in 2024

Public service, involvement highlight Muscatine Police year

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